Visitor and Bike hire Assistant - Derwent

Job Ref
Derwent Cycle Hire & Visitor Centre
Visitor Services Team
£21,189 to £21,968 pro rata per annum
Part Time
Fixed Term Contract
720 hours per year (ave 2 days per week) including weekend and bank holiday working
Expiry Date

More details

The Role
We are looking for Visitor Centre Assistants and Bike Hire Assistants with fantastic customer service skills to engage with visitors to our National Park. You’ll be responsible for welcoming visitors, giving them information and answering queries so they have a great experience in the park. The role of a Bike Hire Assistant involves the maintenance and safe issue of bikes to visitors wanting to explore by bike. A bike maintenance qualification is not essential and we can provide training but a keen interest in bikes and some mechanical aptitude is a must for the bike hire posts.

The post fixed term for 9 months. This post is for 720 hours per year the equivalent of c14 hours per week. The working pattern will be arranged well in advance, with more hours worked in summer and the working pattern will include weekends and bank holidays.

About You
You will need to be able to communicate National Park messages in a fun and engaging way to be able promote the National park and link our work to supporting the cause/ this special place.

About Us
The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park and our job is to speak up and care for the Peak District National Park for all to enjoy forever.

Our Values
• Care – We care for the Peak District National Park, the people we work with and all those we serve. It’s at the heart of everything we do.
• Enjoy – We take pride in what we do and feel good about our contribution.
• Pioneer – We were born of pioneers. We will continue to explore opportunities to inspire future generations

Further Information
For an informal discussion about the role, please contact Helen Bower on 01629 816 200.

We offer a range of staff benefits including a great pension with employer contribution of 19.57%, 25-30 days holiday plus bank holidays and free parking at most of our offices. Please see our Total Reward Brochure to see what we offer.

Equality, Diversity and Inclusion
The Peak District National Park Authority is committed to equal opportunities. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

Background image showing silhouette of a mountain biker, hiker and dog heading down a Peak District gritstone path