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Careers
Recruitment
The Role
We are looking for a Cycle Hire Hub Assistants to work across our Cycle Hire hubs in Ashbourne and Parsley Hay.
The role will
• Process bike hire bookings, repairs, services, sales and customer queries efficiently.
• Help the team reach income targets while delivering an exceptional customer service.
• Maintain all aspects of hiring cycles and equipment including maintenance, cleaning, safety checks, bookings (inc web bookings), service history and collection of cycles inline with operational procedures.
• Support Welcome Volunteers in promoting national park messages and meeting fund raising objectives.
About You
• A commitment to providing exceptional customer service.
• Good communication skills, a welcoming attitude and a love of interacting with a wide range of people.
• Able to work flexibly and adapt to different demands in a busy environment.
• Able to remain accurate and pay attention to detail when processing information.
• Able to show initiative to provide solutions to problems.
About Us
The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park and our job is to speak up and care for the Peak District National Park for all to enjoy forever.
Further Information
If you have any questions about the role, please contact hr@peakdistrict.gov.uk
Provisional interview date: week commencing 21April
Benefits
We offer a range of staff benefits including a high-quality defined benefit pension scheme, 26-31 days holiday (plus bank holidays) with the option to purchase more, volunteering leave and free parking at most of our offices. Please check out our Total Reward Brochure to see what else we offer.
Working hours
The post is an annualised contract working 1,264 hours per year during the Cycle Hire Season (the equivalent to c35 hours per week during the season). The Cycle Hire season is late Feb to early November each year. The working hours will include weekends and bank holidays. More hours will be worked in busy periods eg school holidays.
Our Values
• Care – We care for the Peak District National Park, the people we work with and all those we serve. It’s at the heart of everything we do.
• Enjoy – We take pride in what we do and feel good about our contribution.
• Pioneer – We were born of pioneers. We will continue to explore opportunities to inspire future generations.
Equality, Diversity and Inclusion
The Peak District National Park Authority is committed to equal opportunities. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.
We are a Disability Confident employer and guarantee to interview anyone with a disability whose application meets the essential criteria for the role.
If you are unable to apply on line and require a word version of the application form please contact HR@peakdistrict.gov.uk
